“Capabilities and resources are used to create value in the form of goods and services.” ~ ITIL
Which of these are truly considered as resources or capabilities?
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Knowledge.
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Money.
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Software / Applications.
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Hardware / Infrastructure.
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Manpower.
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Organization.
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Management Team.
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Processes.
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Information.
Discuss how could you combine some of these capabilities and resources to form Core competencies in the area of:
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Your Organization.
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Your Project Team.
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Your Career.
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Your Personal Life.
Footnote: Core competencies are activities that a firm performs well relative to its competitors and at the same time adding unique value for its customers). Note that Core competencies do not represent all of a firm’s resources and capabilities, only those with strategic value.
Resources:
Money / Information / Knowledge / Manpower / Management /
Capabilities:
Software / Application
Hardware / Infrastructure
Organisation
Processes
capabilities:
Knowledge
Processes
Organization
Management Team
Information
Resources:
Manpower
Hardware/Infrastructure
Software/Applications
Money
Resources.
– Money
– Software
– Hardware
– Manpower
– Management Team
– Information
Capabilities.
– Knowledge
– Manpower
– Organization
– Processes
– Information
Capabilities: knowledge, software /application, information, provesses. Resources: money, hardware/infrastructure, manpower , management team.
knowledge and information
Manpower, Knowledge, Process, Management Team
If you have the proper knowledge , you could provide training materials /resources included with the proper information
Resources.
– Money
– Software
– Hardware
– Manpower
– Management Team
– Information
Capabilities.
– Knowledge
– Manpower
– Organization
– Processes
– Information
Resources.Money
Software
Hardware
Man
power
Management Team
Information
Capabilities.
Knowledge
Manpower
Organization
Processes
Information
i can produce refine air
Resources:
Manpower
Money
Infrastructure
Knowledge
Application
Capabilities:
Organisation
Management
Process
knowledge/information/processes- capabilities
manpower/money/hardware/software/management team- resources
Career
– Hardware (Central Storage of documents for Sales Department)
– Information (Standardized documents throughout the department)
Resources are money-derived
Capabilities are things that organizations develop with time
Resources:
Manpower
Hardware/Infrastructure
Software/Applications
Money
Capabilities:
Knowledge
Processes
Organization
Management Team
Information